Privacy Policy

Welcome to www.healhquk.co.uk (“we,” “our,” “us”). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our online booking system for Reiki services. By accessing our website or using our services, you agree to the collection and use of information as described in this Privacy Policy.

We collect the following types of personal information when you interact with our website and booking system:

• Name: To identify you and personalize our services.
• Email Address: For booking confirmations, service updates, and communication.
• Contact Number: For appointment reminders, service updates, and emergency contact purposes.

We use your personal information for the following purposes:

• Service Delivery: To process your bookings, schedule appointments, and provide Reiki services.
• Communication: To send you booking confirmations, reminders, and any necessary updates regarding your appointments.
• Customer Support: To respond to inquiries, requests, or any issues related to our services.
• Marketing (Optional): With your explicit consent, we may send you promotional materials or offers related to our services.
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We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers (e.g., booking platforms, email systems) solely for the purpose of delivering our services.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process to comply with applicable laws or governmental requests.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. If you wish to delete your information, please contact us, and we will take appropriate steps to honor your request.

We take the protection of your personal information seriously and use appropriate technical and organizational measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

You have the following rights concerning your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we update or correct inaccurate personal information.
• Deletion: You can request that we delete your personal information.
• Opt-out of Marketing: You can unsubscribe from any marketing communications at any time.

To exercise any of these rights, please contact us at contact@healhquk.co.uk

Our website may contain links to third-party websites. This Privacy Policy applies solely to information collected by us. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may use cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings; however, this may affect the functionality of our site.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with an updated “Effective Date.”

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

• Email: hollie.owens@btinternet.com
• Phone: 07704545841

Thank you for trusting us with your personal information. We are committed to protecting your privacy.